About SERVPRO of Beckley


Steven J. Kelly

Owners of SERVPRO of Beckley

Our History

Steven Kelly, owner of SERVPRO of Beckley, was an insurance claims representative during which time he saw a huge need for a Fire & Water Cleanup and Restoration Company to service his hometown and the communities surrounding Beckley. He witnessed that in other more populated areas, property owners were able to get back in their homes or businesses much quicker, with lower cost, and contents saved instead of being thrown away because of the processes used and the resources available by SERVPRO Industries Inc.

He purchased the SERVPRO Franchise and after extensive training and certifications at SERVPRO headquarters he opened the business in 1999.  From 1999 until 2016, SERVPRO of Beckley performed restoration services for fire, water, and mold damages. We were proud of our work and our customers were pleased with the end results but we just felt like something was missing. So in 2017, experienced and skilled construction laborers were added to our staff so when Reconstruction services were necessary after we finished the remediation, we truly can make it “Like it never even happened.”

Committed to our Community

On July 8, 2001 just two years after opening, “the disaster, now termed the worst, and most expensive, in state history” hit Wyoming, Raleigh, Fayette, Mercer and McDowell Counties, WV. He and his team worked around the clock to help save property from Beckley to Mullens. The long hours and hard work were worth it to them. It was rewarding knowing they had the resources, knowledge, and training to help families get back on their feet.

The communities we service may be small but remember we are locally owned and operated, we live and work here too.  That’s why it is important to us that our good neighbors have a company that can provide the same professional service that is offered in larger more populated communities.

Our Employees

SERVPRO of Beckley opened with only Steven Kelly, the owner, to not only manage the company but he also performed all the labor. He proved that this area really needed a qualified restoration service and in less than 90 days he hired and trained 2 additional employees.  He now employees 20 men and women, operates a fleet of vehicles, and has access to a warehouse full of cleaning and restoration equipment.

Along with the need for the services we provide, Steven recognizes that he has been fortunate to have highly trained, honest and dedicated employees throughout the years that not only work hard but have compassion and respect for all the property owners they work for.

Click on our Employee Page to read more about our Team.

Why SERVPRO

Are you are looking for a professional and reputable company for cleanup of your property after a water, fire, or storm damage, mold growth, or just need a general cleaning? You have found the right restoration company. SERVPRO of Beckley specializes in taking care of West Virginians, from Beckley to Oceana, and other surrounding neighborhoods.

We are a local owned and operated Franchise that is part of over 1,700 Franchises in the SERVPRO Industries, Inc. system. We are fortunate to have the resources to take care of you from small to large jobs. 

Immediate response to an emergency is crucial in order to prevent any further damage to your residence or commercial building. SERVPRO of Beckley understands this, so we offer 24/7 Emergency services.  We have an experienced and trained team that will arrive on site to evaluate your situation and begin the cleanup process.  

SERVPRO of Beckley can help by being there beside you and guiding you through the next few days or weeks. We will work with you and/or your insurance company to get you back in your home or business much faster than you can do it on your own.

Click on our Testimonials to read what our customer have to say about SERVPRO of Beckley!

SERVPRO OF Beckley – Mission Statement

“Our Mission is to have a Team of quality people who focus on Excellent Service; Compassion; Professional Appearance; Fairness and Mutual Respect”

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

Certifications

  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • IICRC Certified Firm
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • Beckley Babe Ruth
  • Beckley Board of Realtors
  • Better Business Bureau
  • Greenbrier Valley Board of Realtors
  • IAQA-Corporate Member
  • Indoor Air Quality Association
  • Raleigh County Chamber of Commerce

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