Recent Water Damage Posts

What Can I Do While Waiting for Professional Help to Arrive When I Have a Water Damage Emergency in Beckley?

4/9/2024 (Permalink)

A person with a broken pipe and water damage calls for help. We are leaders in water damage restoration services in Raleigh County.

Our local Beckley team responds to water damage emergencies 24 hours a day. Broken pipes can cause significant water damage in a short time, so here are some tips for things you can do to prevent damage while waiting for professional help to arrive:

Turn Off the Water Supply: If you haven't already done so, locate the main water shut-off valve and turn off the water supply to prevent further flooding.

Ensure Safety: Prioritize safety for yourself and others. If there's standing water, be cautious of electrical hazards.

Remove Standing Water: Use a wet/dry vacuum, mop, or towels to remove as much standing water as possible.

Move Valuables to Higher Ground: If you have items at risk of damage from the water, move them to higher ground or a dry area if it's safe.

Open Windows and Doors: Increase ventilation by opening windows and doors to help speed up drying.

Protect Furniture: Use aluminum foil or blocks to elevate furniture legs above the water line to prevent further damage. Wipe down wooden furniture to prevent swelling and warping.

Document the Damage: Take photos or videos for insurance purposes. Before you begin cleanup efforts, document the extent of the water damage and any affected belongings.

Call Us Today!

When a broken pipe causes water damage in your Beckley home or commercial business in Beckley, our local Beckley team is Here to Help. ® Call us today at 304-253-6633.

SERVPRO® franchises are independently owned and operated.

Frozen Pipes Damage Walls and Insulation in Beckley Home?

3/12/2024 (Permalink)

Water damage is visible on a wall near the baseboards. We restore frozen pipe water damage in Raleigh County 24 hours a day.

Our local Beckley team is trained and certified to restore water damage from frozen pipes quickly and efficiently. When a frozen pipe bursts inside a wall, the water will penetrate any porous surface in its path, including insulation, drywall, and wooden framing.

Frozen pipes can cause significant structural damage inside a wall where a pipe leaks due to a destructive combination of expanding ice and water pressure. When water in a pipe freezes, it expands, creating immense pressure within the pipe. This pressure can lead to pipe bursts or even small cracks.

As the ice within the pipe thaws or water pressure increases, water starts to flow through these openings. If a pipe is inside a wall, this leaking water can go unnoticed for an extended period. Over time, water's continuous drip or flow can saturate the surrounding materials, including insulation, drywall, and wooden studs.

The moisture weakens the structural integrity of these components, causing them to become waterlogged and potentially leading to rot or mold growth. Additionally, the continuous presence of water can compromise the wall's strength, potentially causing it to warp, swell, or even collapse in severe cases. This hidden damage can result in costly repairs and may necessitate extensive reconstruction work to restore the wall's structural integrity and prevent further issues.

Call Us Today!

When your home or commercial business in Beckley has water damage from frozen pipes, our local Beckley team is Here to Help. ® We’ll restore your frozen pipe damage “Like it never even happened.” Call us today at 304-253-6633.

SERVPRO® franchises are independently owned and operated.

What Can I Do to Prevent Frozen Pipes While I'm Away on Vacation?

2/6/2024 (Permalink)

A faucet is allowed to drip water to prevent frozen pipes. We restore water damage from frozen pipes in Raleigh County.

The last thing you want to experience when you arrive home from a winter getaway is water damage from frozen pipes. Our local Beckley team offers these tips for protecting your pipes from freezing while you’re away on vacation from the Red Cross:

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up and out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you are going away during cold weather, leave the heat on in your home, and set to a temperature not below 55° Fahrenheit.

Call Us Today!

When your home or commercial business has water damage from frozen pipes, our local Beckley team is Here to Help. ® us today at 304-253-6633.

SERVPRO® franchises are independently owned and operated.

How Can I Prevent Ice Dams from Forming on My Roof in Oceana?

1/30/2024 (Permalink)

Icicles form on the edge of a roof. We are leaders in ice dam damage restoration services in Raleigh County.

Ice dams are a common threat to homes and commercial properties in Oceana. One sure way to prevent ice dams from forming is to keep your roof clear of snow. Our local Beckley team offers these tips for safely clearing snow from your roof:

Safety First: Ensure you're physically fit, comfortable with heights, and have the necessary equipment. Wear a hard hat, slip-resistant boots, and a safety harness if needed.

Use the Right Tools: Use a roof rake with a long telescoping handle. Avoid metal shovels, as they can damage the roof.

Plan Your Approach: Work from the ground whenever possible. Start at the roof's edge and gently pull snow downward. Avoid aggressive scraping, as it can harm shingles.

Clear Eaves and Gutters: Pay extra attention to the lower portion of the roof to create drainage paths for melting snow. Clear gutters and downspouts to prevent ice dams.

Beware of Icicles: Stay clear of hanging icicles and falling snow. Keep a safe distance from eaves.

Monitor Roof Stress: Be vigilant for signs of stress or damage during snow removal. If you observe any issues, stop and consult a professional.

Avoid Heat Sources: Never use open flames, heaters, or heat cables to melt snow; this can damage the roof and create fire hazards.

Document Work: Take photos before and after snow removal to document your efforts and any damage.

Call Us Today!

When your home or business in Oceana has ice dam damage and you need restoration services, our local Beckley team is Here to Help. ® us today at 304-253-6633.

SERVPRO® franchises are independently owned and operated.

Ice Dams Cause Water Intrusion Issues in Beckley Home?

1/23/2024 (Permalink)

gutters full of ice We clean and restore ice dam damage in Raleigh County.

Our local Beckley team has 24 years of experience restoring water and ice dam damage in Beckley. Ice dams form on roofs when there are varying temperatures that cause snow and ice to thaw and refreeze, as follows:

Inside the home, heat is generated from various sources, such as heating systems, appliances, and human activity. This warmth rises and can escape through the attic and roof.

As heat escapes through the roof, it warms the underside of the roof. This heat can cause the snow on the roof to melt from the bottom up. This melted water then flows downward towards the eaves.

When the melted snow reaches the colder eaves, it encounters freezing temperatures. This causes the water to refreeze, forming a layer of ice at the edge of the roof. This ice can build up over time, creating a dam.

As the ice dam grows, it can block further snowmelt from draining off the roof. This trapped water can then seep under shingles or roofing materials.

Once the water gets underneath the roof covering, it can find its way into the attic, walls, and ceilings of the home. This can lead to water damage, including interior leaks, damaged insulation, and even structural issues.

Call Us Today!

When your Beckley home or business has ice dam damage and you need water damage restoration services, our local Beckley team is Here to Help. ® us today at 304-253-6633.

SERVPRO® franchises are independently owned and operated.

What Are Some Signs I Have Frozen Pipes in Beckley?

1/9/2024 (Permalink)

A frozen pipe is shown. We are leaders in frozen pipe damage restoration services in Raleigh County.

Our local Beckley team is a top choice for water damage restoration services. Frozen pipes can be a constant challenge during the winter months, so knowing the signs can help you resolve the issue before it becomes a costly repair. Here are some signs to look for:

Frost on Pipes: If you see frost or ice on the outside of the pipes, it's a clear indication that they are frozen.

No Water Flow: One of the most apparent signs of frozen pipes is a lack of water flow from faucets or fixtures.

Strange Odors: If you notice an unusual smell coming from your taps or drains, it could be due to trapped water and blockage caused by frozen pipes.

Bulging or Cracked Pipes: If you notice any bulging or cracks in exposed pipes, it's a sign of frozen pipes that may have already caused damage.

Unusual Sounds: Some people report hearing strange sounds like banging or clanking in their plumbing when pipes freeze. This can be caused by the expansion of the ice inside the pipe.

Low Water Pressure: If you notice a sudden drop in water pressure throughout your home, it may be due to frozen pipes.

Toilet Tank Refilling Slowly: If your toilet tank is slow to refill after flushing, it could indicate a frozen water supply line to the toilet.

Call Us Today!

When your Beckley home or commercial business has frozen pipe water damage and you need fast mitigation and restoration services, our local Beckley team is Here to Help. ® Call us today at 304-253-6633.

SERVPRO® franchise is independently owned and operated.

Broken Pipe Floods Ceiling in Shady Spring Home?

12/27/2023 (Permalink)

A water leak and water damage in a ceiling are shown. We respond to water damage emergencies 24 hours a day in Raleigh County.

Since 1999, Shady Spring residents have relied on our local Beckley team of professionals to restore water damage. Fast action is required when dealing with a water damage emergency as water is invasive and it will seep into anything in its path, causing significant damage. Here are some examples of the damage water can do in 24 hours when left unmitigated:

Structural Damage: Water can weaken the structural integrity of a home as it seeps into walls, ceilings, and floors. Wooden components may warp, swell, or rot, compromising their strength and stability.

Mold Growth: Mold spores can begin to flourish in as little as 24 hours in a moist environment. Once established, mold can spread rapidly, causing health concerns and further structural damage.

Electrical Hazards: Water can infiltrate electrical systems and appliances, increasing the risk of electrical fires or short circuits. This poses a significant safety hazard.

Plumbing Issues: Flooding or water leaks can damage plumbing systems, leading to pipe corrosion, joint failure, or blockages.

Flooring Damage: Carpets can become saturated, leading to delamination and potential mold growth. Hardwood floors may warp, and tile grout can erode.

Personal Belongings: Water can ruin furniture, electronics, clothing, and other personal items, resulting in costly replacements.

Insulation and Drywall: Water can permeate insulation and gypsum board (drywall), causing them to lose structural integrity and creating the ideal environment for mold growth.

Odor and Staining: Lingering moisture can produce musty odors and stubborn stains on walls, ceilings, and furnishings.

Call Us Today!

When you have a broken pipe and water damage in your Shady Spring home or business, our local Beckley team is Here to Help. ® Call us today at 304-253-6633.

SERVPRO® franchise is independently owned and operated.

Tips for Preventing Frozen Pipes in Beckley?

11/7/2023 (Permalink)

A person insulates plumbing pipes. We restore frozen pipe damage 24 hours a day in Raleigh County.

Winter is coming and now is a good time to take steps to prevent your pipes from freezing. Our local Beckley team offers tips from the American Red Cross:

Insulate Pipes: Insulate exposed pipes in unheated areas using pipe insulation sleeves or heat tape.

Seal Leaks: Seal gaps and cracks in your home's walls, foundation, and exterior to keep cold air out.

Maintain Temperature: Keep a consistent indoor temperature, even when you're away, and set your thermostat above freezing.

Open Cabinets: On cold nights, open cabinet doors under sinks to allow warm air to reach the pipes.

Let Faucets Drip: Allow faucets served by exposed pipes to drip slightly to keep water flowing.

Disconnect Hoses: Disconnect and drain garden hoses, and shut off outdoor faucets.

Insulate Water Heater: Insulate your water heater and hot water pipes.

Proper Insulation: Ensure your home is well-insulated, especially in attics and walls.

Garage Doors: Keep garage doors closed if water pipes run through them.

Drain Outdoor Supply: Drain and shut off outdoor water supplies before winter.

Plan for Vacations: If traveling, shut off the main water supply or have a neighbor check your home.


Taking these preventative measures can reduce the risk of frozen pipes and the potential for more costly damage and repairs in the winter months.

Call Us Today!

When your home or commercial business in Beckley has a water damage emergency, our local team in Beckley is Here to Help. ® Call us today at 304-253-6633.

SERVPRO® of Beckley is independently owned and operated.

Tree Roots Discovered as Cause of Pipe Breakage in Beckley?

10/17/2023 (Permalink)

Tree roots penetrate a broken pipe. We restore water damage 24 hours a day in Raleigh County.

Beckley, West Virginia, is located within the Appalachian region, which is known for its diverse range of trees. The specific types of trees that grow in Beckley can vary based on several factors such as local climate, soil conditions, and elevation. Some species of oak, sycamore, and maple trees are notorious for having aggressive root systems that can lead to broken pipes and water damage.

Our local Beckley team responds to many water damage emergencies throughout the year and in some cases, tree root intrusion has caused the pipes to fail. Any tree planted too close to plumbing lines can pose a risk to underground pipes. Regular plumbing inspections can help detect and address tree root intrusion before it becomes a more serious problem.

Why are we a top choice for water damage restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

Pipes can fail and cause water damage at any time of the day or night. When your home or commercial business has a water damage emergency, our local team in Beckley is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 304-253-6633.

Franchises are independently owned and operated.

Failed Batteries in Sump Pump Causes Basement to Flood in Sophia Home?

9/26/2023 (Permalink)

A person wades through a flooded basement. We are leaders in water damage restoration services in Raleigh County.

Do you know that you should replace the batteries in your sump pump every two to three years? Truthfully, I had no idea sump pumps had batteries, and I found out the hard way. Our local Beckley team responds to water damage emergencies 24 hours a day in Sophia. Flooded basements are a common cause of water damage, so here are some tips from the Insurance Institute for Business and Home Safety to keep your sump pump working correctly:

Check the sump pump batteries.

  • Install a battery backup system
  • Choose a system with a battery replacement warning
  • Replace batteries every two to three years

Make sure the sump pump is not clogged.

  • Open the lid and remove debris that may be blocking the water inlet screen
  • Pour about five gallons of water into the pump and watch the float valve rise
  • As the float valve rises, the pump should turn on, and the water should discharge through the outlet pipe
  • Go outside and inspect the outlet pipe
  • Water should be flowing from the pipe and away from the home
  • Contact a plumbing professional if the sump pump fails to operate during this inspection

Call Us Today!

When your home or commercial business in Sophia has water damage and you need water damage restoration services, our local team in Beckley is Here to Help. ® Call us today at 304-253-6633.

Franchises are independently owned and operated.

Top Reasons Beckley Businesses Rely on Us for Water Damage Emergencies?

9/5/2023 (Permalink)

A warehouse is flooded. We are leaders in commercial water damage restoration services in Raleigh County.

Our local Beckley team has been restoring commercial water damage for the Beckley business community for over 24 years. When there is a water damage emergency, it is critical to begin the mitigation process as quickly as possible to minimize the chances of secondary damage. Water is invasive and will seep into and underneath anything in its path, leaving destruction in its wake. We respond to commercial water damage emergencies 24 hours a day, 365 days a year, so no matter what time of the day or night you need us, we are Here to Help. ®

What makes us a top choice?

Our technicians are trained and certified to provide a full range of cleaning, restoration, and rebuilding services for commercial businesses. We can manage the restoration from the initial cleanup phase to the final rebuilding services required to complete the restoration. This gives our customers peace of mind knowing they have one company managing the entire restoration from start to finish.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

When your commercial business or home has water damage and you need fast emergency assistance, our local team in Beckley will restore your business to pre-damage conditions “Like it never even happened.”  Call us today at 304-253-6633.

Franchises are independently owned and operated.

Cracked Water Supply Line Cause of Kitchen Flooding in Sophia?

8/29/2023 (Permalink)

Water is seeping onto a kitchen floor. We are trained and certified to restore water damage in Raleigh County.

Our local Beckley team has been restoring water damage in Sophia since 1999! Our technicians are highly trained and certified to restore water damage, no matter how extensive the damage is. One common form of water damage involves water supply lines to kitchen appliances – dishwashers and refrigerator supply lines. These plastic hoses can crack or the seals can leak and cause water damage in the form of a flooded kitchen or water damage that leaks slowly and causes hidden water damage underneath the appliance or in the wall behind.

For this reason, it is a good idea to routinely inspect your water supply lines to ensure there are no cracks, weaknesses, or broken or leaking seals. These parts are inexpensive and can minimize the chances of a larger water damage problem down the line!

Sometimes dishwashers or refrigerators fail and flood your kitchen floor no matter what precautions are taken. Our team uses powerful, industrial-grade water extraction and drying equipment to pull the bulk of the water up quickly and dry the area thoroughly. No matter what time of day you need help, you can rely on us to be there day or night.

Call Us Today!

When your home or commercial business in Sophia has a flooded floor and you need fast emergency assistance, our local team in Beckley is Here to Help. ® We typically arrive onsite within four hours of your call for help. Call us today at 304-253-6633.

Franchises are independently owned and operated.

Leaking Toilet in Oceana Damages Bathroom Floor?

7/25/2023 (Permalink)

A toilet is flushing. We are leaders in water damage restoration services in Raleigh County.

According to a report produced by the Environmental Protection Agency (EPA), water leaks can account for more than 10,000 gallons of water wasted every year, or the amount of water needed to wash 270 loads of laundry in the average household. Our local Beckley team is highly trained and has been restoring water damage in Oceana for many years. Leaking toilets may cause water damage that may not be detectable until the damage is significant, but there are ways to find out if your toilet is leaking. Here are some tips from the EPA for detecting a toilet leak:

  • One way to find out if you have a toilet leak is to place a drop of food coloring in the toilet tank. If the color shows up in the bowl within ten minutes without flushing, you have a leak. Make sure to flush immediately after this experiment to avoid staining the tank.
  • If your toilet is leaking, the cause is often an old faulty toilet flapper. Over time, this inexpensive rubber part decays, or minerals build up on it. It’s usually best to replace the whole flapper, which is a relatively easy and inexpensive do-it-yourself project that pays for itself in no time. 

Call Us Today!

Whether you need minor water damage restoration services or require rebuilding services to restore more severe damage in your Oceana home or commercial business, our team in Beckley is Here to Help. ® Call us today at 304-253-6633.

Franchises are independently owned and operated.

Broken Pipe Floods Beckley Business Overnight?

7/5/2023 (Permalink)

Water gushes out of a broken pipe. We are leaders in commercial water damage restoration services in Raleigh County.

When you discover water damage in your commercial business in Beckley, you will want to hire a team of professionals that can respond quickly and remove the water from the damaged area rapidly. Our local SERVPRO of Beckley team has the training, equipment, and experience to restore commercial water damage quickly, saving our customers time and money in many cases.

We use powerful, industrial-grade equipment to extract the water quickly. We also monitor and document the drying process to ensure the area is dried thoroughly and restored to normal humidity levels. We can also provide a full range of construction services when required to complete the restoration and get your business back to full functionality as follows:

General Contractor License #: WV056476

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

Call Us Today!

When you have water damage in your commercial business or home, our team in Beckley is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 304-253-6633.

Franchises are independently owned and operated.

Flood Warning in Effect for Raleigh County Residents?

5/30/2023 (Permalink)

A sign reads, “Flood Zone Ahead.” We respond to storm damage emergencies 24 hours a day in Beckley.

Our local Beckley team has been helping residents and commercial businesses in Raleigh County mitigate and restore flood damage for over 24 years. Here are some tips from the State of West Virginia’s website for preparing for a flood event:

To prepare for, and protect against, a flood, you should:

  • Build an emergency kit
  • Make a family communications plan
  • Avoid building in a floodplain unless you elevate and reinforce your home
  • Elevate the furnace, water heater, and electric panel in your home if you live in an area that has a high flood risk
  • Consider installing "check valves" to prevent flood water from backing up into the drains of your home
  • If feasible, construct barriers to stop floodwater from entering the building and seal walls in basements with waterproofing compounds

Know the terms to help understand flood hazards:

  • Flood Watch - Flooding is possible; tune in to NOAA Weather Radio, commercial radio or television for information
  • Flash Flood Watch - Flash flooding is possible. Be prepared to move to higher ground; listen to NOAA Weather Radio, commercial radio, or television for information
  • Flood Warning - Flooding is occurring or will occur soon; if advised to evacuate, do so immediately
  • Flash Flood Warning - A flash flood is occurring; seek higher ground on foot immediately

Call Us Today!

When you experience flooding and need emergency storm damage restoration services, our team in Beckley is Here to Help. ® We’ll restore your storm damage in Raleigh County “Like it never even happened.” Call us today at 304-253-6633.

Franchises are independently owned and operated.

Corroded Water Heater Floods Home in Mullens?

5/23/2023 (Permalink)

A water heater is leaking. We respond to water damage emergencies 24 hours a day in Raleigh County.

Our local Beckley team has been restoring water damage for Mullens residents and businesses for many years. We know that our fast emergency response time and our use of powerful, industrial-grade water extraction and drying equipment saves our customers time and money in many cases.

Water heater corrosion is a common cause of water damage. Water heaters hold a huge volume of water and can cause a flood if the tank rusts through. Water heaters have a part called a sacrificial anode rod that keeps water heaters from rusting through. However, you need to make sure to replace the anode rod before it wears out and you need to make sure the water heater tank’s lower section does not fill up with sediment. Many plumbing professionals offer water heater maintenance services, and they can advise you on when to flush the tank and replace parts to extend the life of your equipment.

Our Water Damage Restoration Process

            Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When the water heater fails in your home or business in Mullens, our team in Beckley is Here to Help. ® We’ll restore the water damage “Like it never even happened.” Call us today at 304-253-6633.

Franchises are independently owned and operated.

Broken Pipe Causes Damaging Flood in Home in Pineville?

5/16/2023 (Permalink)

A broken pipe is shown. We are leaders in water damage restoration services in Raleigh County.

Our local Beckley team has been helping people in Pineville restore water damage for over 24 years. When a pipe breaks it can flood a home or business rapidly, and if the damage is not mitigated quickly, the water can cause extensive damage and more costly and time-consuming repairs.

Water damage can happen at any time, but there are some things homeowners and businesses can do to minimize the damage. The Insurance Institute for Business Home and Safety suggests that businesses and homeowners:

  • Provide a reliable backup power source to ensure continuous power to the building
  • Install an automatic excess flow switch on the main incoming domestic water line to monitor and provide early detection of a broken pipe or valve. Use wireless sensors near water sources.
  • Monitor sprinkler systems using a central station to provide early detection of a pipe failure and heat unheated sprinkler control rooms

If you discover flooding from a broken pipe, turn off your water shut-off valve immediately and call for professional help as soon as possible.

Call Us Today!

When your home or business in Pineville has a water damage emergency, our team in Beckley is Here to Help. ® We’ll restore the water damage “Like it never even happened.” Call us today at 304-253-6633.

Franchises are independently owned and operated.

Basement in Beckley Home Floods During Recent Rains?

5/2/2023 (Permalink)

An old, corroded sump pump is shown. We respond to storm damage emergencies 24 hours a day in Raleigh County.

Can you recall the last time you inspected or maintained your sump pump? Our local team in Beckley has been restoring water damage in flooded basements for many years, and we’ve seen the difference a sump pump in good working order can make in preventing basement flooding.

A study done by the Insurance Institute for Business and Home Safety cites failed sump pumps as a top cause of basement flooding. Here are some loss prevention and maintenance tips to keep your sump pump in good repair:

  • Open the lid and remove debris that may be blocking the water inlet screen
  • Pour about five gallons of water into the pump and watch the float valve rise
  • As the float valve rises, the pump should turn on, and the water should discharge through the outlet pipe
  • Go outside and inspect the outlet pipe
  • Water should be flowing from the pipe and away from the home
  • Contact a plumbing professional if the sump pump fails to operate during this inspection
  • Install a battery backup system
  • Choose a system with a battery replacement warning
  • Replace batteries every two to three years

Call Us Today!

When heavy rains cause your basement to your Beckley home or commercial business, our team in Beckley is Here to Help. ® Our technicians are on call 24 hours a day to serve you. Call us today at 304-253-6633.

Franchises are independently owned and operated.

Toilet Overflow Contaminates Beckley Home with Dangerous Black Water?

4/18/2023 (Permalink)

A toilet paper roll with a happy face drawn on it sits on a toilet seat. We are leaders in water damage restoration services in Raleigh County.

Our local team in Beckley responds to water damage emergencies 24 hours a day. Sewer water is grossly unsanitary and can carry infectious diseases and bacteria that can cause serious health problems. Our technicians have the training, specialized equipment, protective gear and clothing, and experience to safely clean and restore sewer backups.

Here are the three classifications for contaminated water that we remediate:  

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated, it can degrade into a category two or three

Category 2: "Gray Water"

  • It May contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three, “black water” includes flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

When you have a water damage emergency in your Beckley home or commercial business, our team in Beckley is Here to Help. ® We typically respond within four hours or less of your call for help. Call us today at 304-253-6633.

Franchises are independently owned and operated.

Thunderstorms Damage Homes in Shady Spring?

4/11/2023 (Permalink)

Huge thunderstorm clouds fill the sky before a storm. We restore storm damage 24 hours a day in Raleigh County.

Our local team in Beckley responds to storm damage emergencies every year. Shady Spring residents rely on our fast emergency mitigation services, knowing we will get the job done right! Thunderstorms are common at this time of year and can cause strong winds, rain, lightning, and tornadoes. The West Virginia University Extension Services disaster and emergency education program provide the following information on thunderstorm safety:

  • If you see or hear a thunderstorm coming, go inside a sturdy building or car. Sturdy buildings are the safest place to be. If no building is nearby, a hard-topped vehicle will offer some protection. (Avoid convertibles.) Keep car windows closed. Remember that rubber-soled shoes and rubber tires do not protect from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal. Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • Turn off the air conditioner and television. Stay off the phone. Don’t use these appliances until the storm is over. Lightning can cause electric appliances, including televisions and telephones, to become dangerous during a thunderstorm.
  • Stay away from running water inside the house. Avoid washing your hands. Don’t take a bath or shower. Electricity from lightning has been known to come inside through plumbing.

Call Us Today!

When you have a storm damage emergency in your home or commercial business in Shady Spring, our team in Beckley is Here to Help. ® Call us today at 304-253-6633.

Franchises are independently owned and operated.

Guyandotte River Flooding Damages Homes in Pineville?

4/3/2023 (Permalink)

A river has crested and is flooding the riverbanks. We restore storm and flooding damage quickly and efficiently in Raleigh County.

Pineville is situated at the Guyandotte River at the junction of Rockcastle Creek and Pinnacle Creek. About every two years, the Guyandotte River crests its banks, causing significant damage to homes and businesses. Our local team in Beckley is on call to respond to flooding and other water intrusion issues caused by heavy rain 24 hours a day. We know that our fast emergency response time combined with our use of advanced technology and powerful, industrial-grade equipment saves our customers time and money in many instances.

Here are some examples of the kinds of damage water can do in 24 hours:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

Call Us Today!

Heavy rain can cause flooding and water intrusion, causing significant damage in a short period of time. When you have a storm damage emergency in your home or commercial business in Pineville, our team in Beckley is Here to Help. ® Call us today at 304-253-6633.

Franchises are independently owned and operated.

How Can I Tell If I Have Ice Dams Forming on My Roof in Oceana?

3/28/2023 (Permalink)

An ice dam prevents water from draining properly off a roof. We restore water damage from ice dams in Raleigh County.

Our local team in Beckley restores water damage caused by ice dams every year in Oceana. When the water backs up behind the dam, it can leak into the structure, causing water damage to walls, ceilings, insulation, and other parts of the building.

How Can I Detect Ice Dams? Travelers Insurance offers this helpful information:

  • Look closely at the icicles around the exterior of your house. If the icicles are confined to the gutters and there is no water trapped behind them, then an ice dam has likely not formed. Nonetheless, icicles can be a precursor to ice dams. Depending on their location and size, icicles may also pose a danger if they fall off. Whenever possible, and if safe to do so, remove icicles from the exterior of your home, making sure not to stand directly beneath them. If you cannot safely reach the icicles from the ground, consider hiring a contractor to assist in their removal.
  • Check for water stains or moisturein your attic or along the ceiling of the exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed, and water has penetrated the roof membrane.

Call Us Today!

Water damage caused by ice dams can cause significant damage, so when you discover ice dams in your home or commercial business in Oceana, our team in Beckley is Here to Help. ® We are on call 24 hours a day to serve you. Call us today at 304-253-6633.

Franchises are independently owned and operated.

Frozen Pipe Water Damage in Beckley Home?

3/21/2023 (Permalink)

A frozen pipe has burst. We respond to water damage emergencies 24 hours a day in Raleigh County.

There are 120 days each year when the nighttime low temperature falls below freezing in  Beckley, which is colder than most places in West Virginia. Residents and businesses can rely on our local team in Beckley to restore water damage quickly and efficiently. Our use of industrial-grade equipment allows us to extract water and dry damaged areas rapidly, saving our customers time and money in many cases.

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

Water damage never happens at a convenient time, so when your home or business in Beckley has water damage, our team in Beckley is Here to Help. ® Our technicians are on call 24 hours a day to serve you. Call us today at 304-253-6633.

Franchises are independently owned and operated.

Tips for Thawing Frozen Pipes in Shady Spring?

2/21/2023 (Permalink)

A frozen pipe is shown. We respond to water damage emergencies 24 hours a day in Raleigh County.

Our local team in Beckley restores damage from frozen pipes during the winter months in Shady Spring. Sometimes pipes can be thawed before they burst. Here are some tips from the Red Cross for thawing frozen pipes:

How to Thaw Frozen Pipes
  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will start to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or another open flame device.
  • Apply heat until the full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe, call a licensed plumber
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Call Us Today!

When your home or commercial business in Shady Spring has water damage from frozen pipes, our team in Beckley is Here to Help. ® Call us today at 304-253-6633.

Franchises are independently owned and operated.

How Will I Know My Water Damage is Dried Completely in Glen Daniel?

1/24/2023 (Permalink)

A laundry room is shown with dry floors. We are trusted leaders in water damage restoration services in Raleigh County.

Our local team in Beckley has been restoring water damage for Glen Daniel residents for many years. Water is invasive and will absorb into any porous surface, so even if the surface is dry to the touch, water may be contained inside that can break down, warp, or cause mold issues if it is not dried completely. Our technicians use room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us Today!

Water damage can happen at any time of the day or night. Our technicians typically arrive onsite within four hours of your call. When your business or home in Beckley has a water damage emergency, our team in Beckley is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 304-253-6633.

Franchises are independently owned and operated.

Tips for Preventing Water Damage in Oceana?

12/6/2022 (Permalink)

A person shuts the water shut-off valve to their home. We respond to water damage emergencies 24-hours a day in Raleigh County.

Water damage is the most common form of insurance claim in the United States. Our local team in Beckley offers these tips from the Insurance Information Institute to help you maintain your indoor plumbing systems and minimize the chances of water damage:

  • Inspect appliance hoses and faucets. Make it a practice every year to check hoses leading to water heaters, dishwashers, washing machines, and refrigerator ice makers. Immediately replace any hoses that have cracks or leaks and replace them all every five to seven years.
  • Inspect showers and tubs.Check the seal and caulking around showers and tubs to make sure they are watertight and reseal if necessary.
  • When away on vacation, shut off the water supply to the washing machine.Never leave the house while the washer or dishwasher is running.
  • Know the location of the main water shut-off valve in your home. A damaged hose or a burst pipe can send water racing into your home. Knowing how to locate and shut off the main water supply quickly will save stress, money, and time.
  • Check plumbing and heating pipes. Look closely for cracks and leaks and have any necessary repairs made immediately.

Call Us Today!

When your home or commercial business in Oceana has a water damage emergency, we can help. Our local team in Beckley has the training, equipment, and experience to restore water damage “Like it never even happened.” Call us today at 304-253-6633.

Franchises are independently owned and operated.

What Equipment is Used to Remove Water From a Flooded Floor in Beckley?

11/8/2022 (Permalink)

A flooded basement is shown. We are leaders in water damage restoration services in Raleigh County.

Our local team in Beckley has been restoring water damage for over 23 years! We use powerful, industrial-grade equipment to quickly extract thousands of gallons of water from the damaged areas. Here is some information from our website about our water removal and extraction process and services:

Move-Out / Pack-Out

If your home requires extensive restoration or cleaning, we can conduct an organized, efficient move-out to protect your belongings from further damage.

  • Move-Out Service

Emergency Water Removal

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet-dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry Vacuums

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

  • Inspect Carpet Pad and Remove If Needed
  • Inspect Carpet and Remove If Needed

Water Removal Equipment

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
  • Infrared cameras find "hidden" water behind walls and ceilings
  • Submersible and gas-powered pumps are used for the continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Call Us Today!

When your Beckley home or business has water damage, our local team in Beckley can help. We'll restore the damage "Like it never even happened." Call us today at 304-253-6633.

Franchises are independently owned and operated.

What Can I Expect When I Call For Emergency Water Damage Services in Glen Daniel?

10/24/2022 (Permalink)

A person discovers a water leak under her sink. We restore water damage 24-hours a day in Raleigh County.

Our local team in Beckley is standing by 24-hours a day to respond to water damage emergencies in Glen Daniel. We know water can cause serious damage in as little as one hour, and fast action is required to minimize the potential for further damage and more costly and labor-intensive repairs.

When you call us, we will ask you questions regarding the nature of your water damage emergency. These questions will tell us how many people and what equipment and resources to bring.

Here are the questions we will ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur
  • What caused the water damage (if known)
  • Is there electricity available on-site

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Water damage can happen at any time and for many reasons. Pipes break, appliances fail, and sewer systems can back up when you least expect it. When your Glen Daniel home or commercial business has a water damage emergency, our local team in Beckley can help. We'll restore the damage "Like it never even happened." Call us today at 304-253-6633.

Franchises are independently owned and operated.

Sewer Backup Situation in Shady Spring?

9/6/2022 (Permalink)

A bathroom door has an “out of order” sign on the door handle. We respond to sewer backup emergencies 24-hours a day in Raleigh County

Our local team in Beckley has been restoring water damage in Shady Spring since 1991. We have the training and certifications to safely restore sewer backups and other forms of black water contamination.

Sources for black water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Category 3: “Black Water”

  • It may contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Category 2: “Gray Water”

  • It may contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated, it can degrade into category two or three

Call Us Today!

Sewer systems can back up at any time in Shady Spring. When you have a water damage emergency in your home or commercial business, our local team in Beckley typically arrives onsite within four hours of your call for help. Call us today at 304-253-6633.

Franchises are independently owned and operated.

What Are the Most Common Causes of Water Damage in Beckley?

8/2/2022 (Permalink)

A person is holding five clogged and dirty plumbing pipes. We are trusted leaders in water damage restoration in Raleigh County.

Our local team in Beckley is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. According to industry estimates, 14,000 people in the United States experience a water damage emergency at home or work each day. The most common causes of water damage are:

  • Severe weather
  • Clogged gutters
  • Leaking pipes
  • Washing machine water supply line leaks
  • Condensation from air conditioners
  • Blocked drains
  • Malfunctioning sprinkler systems
  • Leaking water heaters

Here are some more facts about water damage:

  • 98 percent of basements in the United States will experience some type of water damage during their lifespans
  • 37 percent of homeowners in the United States claim to have suffered losses from water damage
  • 5 billion is the annual cost to insurance companies from water damage and mold in the United States
  • $6975 is the average cost of a home water damage insurance claim
  • The average age of failed washing machine supply line hoses is 8.7 years
  • 75 percent of water heaters fail before they are 12 years old

Call Us Today!

When your home or commercial business in Beckley has a water damage emergency, our local team in Beckley will restore your water damage “Like it never even happened.” Call us today at 304-253-6633.

Franchises are independently owned and operated.

What Causes Basement Seepage Issues in Beckley?

7/21/2022 (Permalink)

A flooded basement is shown. We mitigate water damage 24-hours a day in Raleigh County.

Our local team in Beckley has been restoring water damage for Raleigh County homes and commercial businesses since 1999! Basement seepage issues are a common challenge for Beckley residents. Here is a list of the top causes of basement seepage from the Insurance Information Institute:

Lateral pressure: When the soil surrounding your basement absorbs water and expands, it creates stress on your basement walls, causing them to crack, and allowing water to seep into the structure.

Hydrostatic pressure: Similar to lateral pressure, hydrostatic pressure can cause buckling and cracking of the walls and foundation of a house.

Poor landscaping: If the grade of the soil around your foundation runs towards your foundation, your basement can flood.

Clogged window wells: If your window wells are filling with water, your window wells may be improperly installed, or the drain is clogged.

Leaky pipes: Inspect your plumbing systems, starting with their entry into the basement to where it leaves, including the sewer line. Make repairs as required.

Pool Leak: Swimming pool leaks can saturate the ground and weaken your home’s foundation.

Call Us!

When your home or business in Beckley has water damage, our local team in Beckley is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 304-253-6633.

Franchises are independently owned and operated.

Signs of Water Damage in My Oceana Home?

7/12/2022 (Permalink)

A large water stain is visible on the walls and ceiling in the corner of a room. We are on call to respond to water damage emergencies 24-hours a day in Raleigh County.

Small water leaks always turn into more extensive water damage if the problem is not addressed quickly. Our local team in Beckley shares these tips for ways to tell if you have water damage in your Oceana home or commercial business:

Dark or wet spots on the walls or ceiling

Look for discoloration on your walls or ceiling both inside and outside your home.

Wet areas or water pooling on the floor

You probably have hidden water damage if you notice water on your floor for no apparent reason.

Flaking, cracking, or bubbling paint or drywall

Water seeping behind a wall will cause this to happen.

Visible dripping water you can see but dripping where it should not be

If you see any signs of water leaks, it may be a symptom of a bigger problem somewhere in your plumbing systems.

  • Dark or wet spots on the walls or ceiling
  • Wet areas or water pooling on the floor
  • Flaking, cracking, or bubbling paint or drywall
  • Hearing the sound of running water that you can’t place
  • Hearing the sound of dripping water that you can’t locate
  • Visible dripping water you can see but dripping where it should not be
  • Significant increase in your water bill for no known reason
  • Strong, damp, musky odors
  • Visible mold growing 

Call Us Today!

When you have a water damage problem in your Oceana home, our local team in Beckley is Here to Help. ® Call us today at 304-253-6633.

Franchises are independently owned and operated.

Leaking Shower Pan in Beckley Home?

5/4/2022 (Permalink)

A woman is taking a shower. We are trusted leaders in water damage restoration services in Raleigh County.

Do you know how to tell if you have a leaking shower pan? According to a study published by the Insurance Institute for Business and Home Safety (IBHS), homes more than twenty years old were 37 percent more likely to have water damage involving a shower, and more than half of these claims involved a damaged shower stall.

Our local team in Beckley has been responding to water damage emergencies for years in the Beckley area. Some of these emergencies may have been prevented through routine inspection and maintenance.

Here are some tips from the IBHS for maintaining your shower pan:

Inspect tile and grout every six months, paying attention to loose or cracked tiles or cracked and crumbling grout lines. Make these repairs as needed.

Test the shower pan annually by:

  1. Blocking the drain
  2. Fill the shower stall with about one inch of water
  3. Use a pencil to mark the waterline
  4. Leave the water standing in the shower pan for eight hours
  5. If the water level decreases, contact a plumbing professional

Call Us Today!

When your Beckley home or commercial business or home needs emergency water restoration services, our local team in Beckley is Here to Help. ® Call us today at 304-253-6633.

Franchises are independently owned and operated.

Water Damage Restoration Services in Shady Spring?

3/1/2022 (Permalink)

The lower portion of a wall shows extensive water damage. We respond to water damage emergencies 24-hours a day in Raleigh County.

Every water damage emergency in Shady Spring has its own set of unique challenges, but SERVPRO® of Beckley follows the same comprehensive process:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to remove hundreds or thousands of gallons from your property quickly. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When you have water damage in your Shady Spring home or business, SERVPRO® of Beckley is Here to Help. ® Call us today at 304-253-6633.

Franchises are independently owned and operated.

Frozen Pipes in Beckley?

2/1/2022 (Permalink)

Ice is covering a pipe outside of a home. We respond to water damage emergencies 24-hours a day in Raleigh County.

SERVPRO® of Beckley responds to many water damage emergencies in the winter months, and many of these calls are related to water damage caused by frozen pipes. Here are some recommendations from the Institute of Business and Home Safety for preventing frozen pipe damage in your home or commercial business:

  • Seal openings and penetrations:Seal all windows, doors, and other openings on exterior walls with caulk or insulation to prevent cold air from penetrating wall cavities
  • Seal cracks and penetrationsSeal all wall cracks and penetrations, including domestic and fire protection lines, electrical conduit, and other utility service lines
  • Insulate and seal attic penetrations:Insulate and seal attic penetrations such as partition walls, vents, plumbing stacks, and electric and mechanical chases
  • Run faucets:Let all faucets drip during extremely cold weather to prevent freezing of the water inside the pipe, and if freezing does occur, to relieve pressure buildup in the pipes between the ice blockage and the faucet
  • Insulate pipes
  • Insulate recessed light fixtures
  • Install an automatic excess flow switch
  • Monitor sprinkler systems
  • Provide backup power

Call Us Today!

When you have a water damage emergency, SERVPRO® of Beckley is Here to Help. ® Our technicians have the training and experience to restore your water damage, “Like it never even happened.”  Call us today at 304-253-6633.

Franchises are independently owned and operated.

Flooding in Shady Spring?

12/7/2021 (Permalink)

A person is standing on a flooded floor. We restore water damage 24-hours a day in Raleigh County!

Shady Spring residents and business owners can rely on SERVPRO® of Beckley to clean and restore water damage, no matter how big the job is. Here are some tips from our website on what to do while waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods
  • Don't leave books, magazines, or other colored items on wet carpet or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When your Shady Spring home or business needs water restoration services, SERVPRO® of Beckley is Here to Help. ® Our technicians are on-call 24-hours a day to serve you. Call us today at 304-253-6633.

Franchises are Independently Owned and Operated.

Water Damage Detection Equipment in Oceana?

11/29/2021 (Permalink)

A person is using a hygrometer. We are trusted water damage restoration specialists in Raleigh County!

SERVPRO® of Beckley invests heavily in state-of-the-art water detection, extraction, and drying equipment. The equipment we use saves our customers time and money as we can quickly identify the source of the water damage and extract and dry the damaged areas more efficiently.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from the ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

When your Oceana home or business needs water restoration services, SERVPRO® of Beckley is Here to Help. ® Our technicians are on-call 24-hours a day to serve you. Call us today at 304-253-6633.

Franchises are Independently Owned and Operated.

Leaking Plumbing System in Beckley Home?

11/3/2021 (Permalink)

Water is dripping out of a faucet. We restore water damage 24-hours a day in Raleigh County!

SERVPRO® of Beckley responds to water damage emergencies 24-hours a day in Beckley. With some preventative maintenance and routine inspection, some water damage emergencies may be prevented. The Insurance Information Institute offers these helpful tips for inspecting your indoor plumbing systems.

  • Inspect appliance hoses and faucets. Every year, check hoses leading to water heaters, dishwashers, washing machines, and refrigerator ice makers. Immediately replace any hoses that have cracks or leaks and replace them all every five to seven years.
  • Inspect showers and tubs.Check the seal and caulking around showers and tubs to make sure they are watertight and reseal if necessary.
  • When away on vacation, shut off the water supply to the washing machine.Never leave the house while the washer or dishwasher is running.
  • Install an emergency pressure release valve in your plumbing system. This will protect against the increased pressure caused by freezing pipes and can help prevent your pipes from bursting.
  • Know the location of the main water shut-off valve in your home. A damaged hose or a burst pipe can send water racing into your home. Being able to locate and shut off the main water supply quickly will save stress, money, and time.
  • Check plumbing and heating pipes. Look closely for cracks and leaks and have any necessary repairs made immediately.

Call Us Today!

When your Beckley home or business needs water restoration services, SERVPRO® of Beckley is Here to Help. ® Call us today at 304-253-6633.

Franchises are Independently Owned and Operated.

Malfunctioning Sprinkler System in Beckley?

10/4/2021 (Permalink)

A sprinkler is shown running outside a home. We restore water damage in Raleigh County.

We left on vacation and came back to a disaster. Our automatic sprinkler system never shut off the week we were gone, and water pooled around the foundation and entered into the basement, causing water damage.

My insurance adjuster told us to call SERVPRO® of Beckley, and it was the best call I could have made. The team arrived quickly and immediately began the mitigation process, moving our storage boxes and furniture from the basement floor and extracted the water using powerful water extraction equipment. They set up air blowers and monitored and documented the drying process to ensure the basement was restored to normal moisture levels. They cleaned, sanitized, and deodorized everything damaged by the water, and now you would never know that our basement had been flooded!

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

When your Beckley home or commercial business needs emergency water restoration services, SERVPRO® of Beckley has a team of highly trained and certified restoration technicians on-call 24-hours a day to assist you. Call us today at 304-253-6633. We’ll restore your water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Water-damaged Belongings in Beckley?

9/6/2021 (Permalink)

A leaking roof is shown. We respond to water damage emergencies 24-hours a day in Raleigh County.

Contents restoration services for Beckley!

When my roof leaked, everything in my attic was damaged by the water. My insurance adjuster told me to call SERVPRO® of Beckley, and I’m glad I did.  The team arrived quickly, and they immediately tarped the leaking roof to minimize the potential for further water damage. They pulled everything out of the attic to be cleaned and extracted the water from the attic floor. They set up air movers and air blowers to pull the rest of the moisture from the air and document the drying process.

Together we looked at the items that need to be restored and they explained the different contents restoration options that were available to me.

Cleaning Methods

  • Dry Cleaning
  • Wet Cleaning 
  • Spray and Wipe 
  • Foam Cleaning 
  • Abrasive Cleaning
  • Immersion Cleaning

Electronic Cleanup

  • Television sets
  • DVD players
  • Computers
  • And more

Document and Photograph Drying

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Call Us!

When your home or commercial business needs water damage restoration services, SERVPRO® of Beckley has a team of highly trained and certified restoration technicians on-call 24-hours a day to assist you. Call us today at 304-253-6633. We’ll clean and restore your water-damaged belongings, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Rainwater Intrusion in Sophia?

8/30/2021 (Permalink)

A clogged rain gutter is shown. We respond to water damage emergencies 24-hours a day in Raleigh County.

Clogged or damaged rain gutters' downspouts can contribute to water damage when the water is allowed to spill onto the structure instead of draining away from the home. SERVPRO® of Beckley responds to water damage emergencies all year long in Sophia, and we offer these tips from home expert Bob Villa on how to determine if your rain gutters are damaged:

Inspect your rain gutters for visible signs of cracking. Use some binoculars to inspect for smaller cracks. If you see extensive cracking, replacement is required.

Inspect gutter seams for damage where two horizontal sections meet.

Inspect your home’s paint job. If there is evidence of paint peeling, it may point to rain gutter failure. Check the section of the rain gutter closest to the paint damage for leaks. If there are more than a couple of leaks, you may want to replace the rain gutters.

Inspect your home’s exterior wood elements for rotting windowsills or door jambs. You may have clogged rain gutters or inadequate storm drainage.

Inspect the exterior of the home for mildew damage. If there is moisture accumulating around or near the foundation, mildew can grow. This is a sign your rain gutters are not working properly.

Call Us!

When you have water intrusion and need water damage restoration services, SERVPRO® of Beckley has a team of highly trained and certified restoration technicians on-call 24-hours a day to assist you. Call us today at 304-253-6633. We’ll restore your water damage in Sophia, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Sewage Cleanup and Restoration in Beckley?

8/3/2021 (Permalink)

A toilet is shown. We respond to sewer backups 24-hours a day in Raleigh County.

SERVPRO® of Beckley responds to sewage backups 24-hours a day in the Beckley area. Here is some information about the three categories of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. Water from a clean source like a broken water line

  • If left untreated can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • It May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

When your home or commercial business needs sewage cleanup and restoration services, SERVPRO® of Beckley has a team of highly trained and certified restoration technicians on-call 24-hours a day to assist you. Call us today at 304-253-6633. We’ll restore your sewage backup, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Supply Line Failure in Shady Spring?

7/5/2021 (Permalink)

A mint green refrigerator is shown. We respond to water damage emergencies 24-hours a day in Raleigh County.

SERVPRO® of Beckley responds to water damage emergencies throughout the year in Shady Spring and we know that water can cause severe damage and time-consuming repairs if the water damage is left untreated too long. Here are some refrigerator loss prevention and maintenance tips from the Insurance Institute for Business and Home Safety (IBHS):

Proper installation of the ice maker supply line hose is important to avoiding water damage.

  • Tightly connect the hose to the valve, and avoid over-tightening
  • Ensure the valve connection is secure and check for kinks
  • Inspect the hose every six months
  • If kinks are present, replace the hose
  • Leave a three-to-four-inch space between the back of the refrigerator and the wall to prevent the hose from crimping
  • When pulling the refrigerator out for cleaning or service, avoid getting the hose caught beneath the wheel
  • Locate the water shut-off valve
  • Inspect the valve every six months to make sure the water supply will shut off, and replace the valve if needed

Call Us!

When your home or commercial business needs water damage restoration services in Shady Spring, SERVPRO® of Beckley has a team of highly trained and certified restoration technicians available  24-hours a day to respond to your call. Call us today at 304-253-6633.

Franchises are Independently Owned and Operated.

Water Damage Emergency in Beckley?

6/2/2021 (Permalink)

A 24-hour sign is shown. We respond to property damage emergencies 24-hours a day in Raleigh County.

Every Minute Counts in Beckley

When you have a water damage emergency, fast response and mitigation are required to minimize the potential for further damage. Water can cause damage to your home in as little as one hour! At SERVPRO® of Beckley, our water restoration technicians are on call 24-hours a day to mitigate water damage emergencies. Here is a water damage timeline from our website that shows the damage water can do in one day:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

Call Us Today!

When you have a water damage emergency of any size, SERVPRO® of Beckley has a team of highly trained and certified restoration technicians on-call 24-hours a day to respond to your call. Call us today at 304-253-6633. We’ll clean and restore your water damage in Beckley, “Like it never even happened.”

SERVPRO of Beckley is Independently Owned and Operated.

Roof Damage in Glen Daniel?

4/6/2021 (Permalink)

Rain is pouring off of a clogged rain gutter. We respond to water damage emergencies 24-hours a day in Raleigh County.

Rain Gutter Blues in Glen Daniel

I didn’t realize there was a leak in my roof until a big storm rolled in, and I saw the water marks blossoming on my bedroom ceiling. Upon further inspection, I noticed that my rain gutter over the door had been blocked by storm debris and had been backing up onto my roof, allowing the water to seep into my attic space and onto the ceiling below. I had to act fast, so I called SERVPRO® of Beckley!

The Insurance Information Institute (III) recommends that homeowners repair and protect the home’s exterior by:

  • Caulk and seal windows to guard against water seepage.
  • Inspect your roof for missing, damaged and aging shingles and make necessary repairs.
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof.

Call Us Today!

SERVPRO® of Beckley has a team of highly trained restoration technicians on-call 24-hours a day to respond to water damage emergencies in Glen Daniel. Call us today at 304-253-6633. We’ll restore your water damage, “Like it never even happened.”

SERVPRO of Beckley is Independently Owned and Operated.

A sump pump is shown installed in a basement.

3/2/2021 (Permalink)

A sump pump is shown installed in a basement. We are leaders in water restoration in Raleigh County.

Sump Pump Maintenance Tips for Pineville

Have you inspected your sump pump lately? The Insurance Institute for Business and Home Safety (IIBHS) reports that 18 percent of sump pump failures were due to power outages, and another 40 percent of incidents involving sump pumps were attributed to clogged inlet screens or faulty float switches. SERVPRO® of Beckley responds to water damage emergencies in Pineville and other parts of Raleigh County and we have responded to many flooded basement emergencies over the years.

Here are some sump pump maintenance tips from the IIBHS:

  • Follow the manufacturer’s recommendations for sump pump maintenance. These vary from running the sump pump every two to three months to a yearly cleaning before the rainy season.
  • Inspect the pump by opening the lid and remove any debris blocking the water inlet screen.
  • Pour about five gallons of water into the pump and watch the float valve rise.
  • As the float valve rises, the pump should turn on, and water should discharge through the outlet pipe.
  • Go outside and inspect the outlet pipe. Water should be flowing away from the home.
  • Contact a professional if the sump pump fails to operate during the inspection.

Call Us!

SERVPRO® of Beckley has water restoration technicians on-call 24 hours a day to respond to any water damage emergency you may have in Pineville. Call us today at 304-253-6633.

SERVPRO of Beckley is Independently Owned and Operated.

Possible Causes for Water Damage in Beckley

1/20/2021 (Permalink)

Causes & Categories of Water Damage in Beckley:

An old poem has the line, “water, water, everywhere”. When you need to say this in your home or office, you know there is trouble. You may be looking at water damage. There are several different possible causes of water damage in Beckley.

Causes can include:

  • Leaky dishwashers or washing machines
  • Clogged pipes
  • Leaking roofs
  • Broken toilet pipes
  • Heavy rain
  • Snow or ice

The amount of water damage depends on the amount of water and on the cause of the damage. 

It is also important to start the cleanup as soon as possible. The longer your home or business is water-logged, the more damage.

Categories of Water Damage in Beckley:

  1. Clean water. It might come from an overflowing sink or a broken appliance. The water does not pose a threat to people. Keep in mind that any water will become contaminated after it stops flowing.
  2. Gray water. This water is contaminated from the get-go. It comes from broken toilets or sump pumps. It might not look dirty, or it might be brown.
  3. Black water. Like gray water, it might not look dirty. One major source of black water is broken sewage pipes. Another source is any water that has been standing still. 

SERVPRO® of Beckley is Independently Owned and Operated.

***

Links:

http://www.thewaterpage.com/water-damage-effects.htm

Things to do for Water Damage until Help Arrives in Beckley

1/19/2021 (Permalink)

If your home or business in Beckley has water damage, you can do some things before help arrives.

Make sure that the building or home is safe.

SERVPRO of Beckley Wants You to Remember:

  • Waterlogged materials are very heavy
  • Wet surfaces are slippery
  • Make sure electrical power is off before you handle devices
  • Make sure you are standing on dry area before you turn on the electric power

SERVPRO of Beckley suggests that you:

  • Remove excess water with mops and/or towels
  • Wipe water from wood furniture or other items
  • Remove wet cushions. Prop them upright to dry
  • Hang up rugs to dry
  • Place foil or blocks between furniture and wet carpeting
  • Turn on dehumidifiers or air-conditioning if it is safe
  • Move colored items from wet carpeting
  • Move artwork to a safe, dry place
  • Move loose items from the floor or counters
  • Start drying items ASAP
  • Remember that mold starts growing within 24 hours
  • Stay away from rooms that have sagging ceilings

SERVPRO of Beckley is independently owned and operated. 

Links:

www.fema.gov 

Hidden Water Leak in Glen Daniel?

1/5/2021 (Permalink)

A ceiling and walls inside a house are shown with water stains. We restore water damage in Beckley and many parts of Raleigh County.

Dark shadows?

It was a dark, rainy day in Glen Daniel, and I noticed a dark shadow on my ceiling and wall that I had never seen before. On closer inspection, I realized that the dark shadow was actually a growing water stain. Yikes!

Fortunately, the professionals at SERVPRO® of Beckley mitigate water damage emergencies like mine 24-hours a day, every day. I called them and they came out, assessed the damage, and immediately began the cleanup and restoration process. They determined the cause of the leak to be a bad shingle on my roof, so they tarped my roof to prevent further damage and set up blowers and air movers to take the excess moisture out of the air. After the area was completely dry, they repaired the roof leak, replaced the insulation and damaged drywall, and repainted the damaged area. When they were through, you would never know there had been a leak!

Call Us!

Glen Daniel residents know they can count on SERVPRO® of Beckley to restore water damage jobs of all kinds and sizes quickly and efficiently. We have a team of water restoration technicians on call 24 hours a day to respond to any size water damage emergency. Call us today at 304-253-6633.

SERVPRO of Beckley is Independently Owned and Operated.

Don’t let a wet floor stress you out in Beckley

12/15/2020 (Permalink)

living room with standing flood water Call SERVPRO of Beckley to restore your floor.

Any type of damage inside of a house can be frustrating but one of the more stressful situations is a residential flood. In the middle of a disaster such as a flooded home in Beckley, it can be hard to figure out where to start when it comes to cleaning up and restoring the damaged area. That is where SERVPRO® of Beckley comes in. We are ready to help when called and we are highly trained in property damage restoration and in this case, water damage specifically. Here are some steps that can be taken in the event of a flooded home/room:

  • Make sure the floor is secure before you start walking through the water or wet areas
  • If there is an exposed plug underneath the water, do not walk in that area because electricity can travel through water
  • Call SERVPRO of Beckley to help clean up the flooded area
  • Wet floors might be slick so walk slowly to avoid falling and sustaining injuries

We want to make this as easy as possible for our homeowners and reduce the amount of stress you may be feeling in Beckley. 

SERVPRO of Beckley is independently owned and operated. 

Link: https://www.ready.gov/floods

Water Intrusion Causing the “Basement Blues” in Oceana?

12/7/2020 (Permalink)

Water is shown seeping into a basement from and outside water source. We are water damage mitigation and restoration specialists in Beckley!

Singing the rainy-day blues 

On average, Oceana gets about eleven days of rain in December each year. Lots of things cause water damage: leaf-packed rain gutters, poor drainage, clogged downspouts and broken seals around windows and doors can all contribute to water flooding into basements and causing water damage.

Fortunately, SERVPRO® of Beckley has a team of highly trained water restoration technicians on call 24 hours a day to respond to water damage emergencies. Every second counts when it comes to mitigating water damage because as the longer the water is allowed to stand, the higher the probability that damage will become more extensive and more expensive to repair. Every water disaster will vary in scope, but this is the process we follow for most water damage emergencies:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or commercial business experiences a water damage emergency, SERVPRO® of Beckley is Here to Help. ® We can usually be on site within four hours of your call to immediately begin the cleanup and restoration process.

Call us today at 304-253-6633. We’ll restore your water damage in Oceana, “Like it never even happened.”

SERVPRO of Beckley is Independently Owned and Operated.

Staying Healthy around Standing Water in Beckley

12/1/2020 (Permalink)

home with flooding water in front of it. When water raises, we rise to the challenge. SERVPRO of Beckley is Here To Help.

Staying Healthy Around Standing Water in Beckley:

Standing water of any kind in Beckley can be a powerful source of disease. Floods can be worse due to the amount of water involved. Even small puddles can pose a risk. 

Different kinds of debris can be found in flood water such as dead animals, rotted plants, and sewage, to name a few. If you have water damage inside your home, watch for debris in the home as well to include rotted food and electrical problems. 

Viruses and bacteria can cause illnesses. To reduce your chances of catching something, SERVPRO of  Beckley suggests:

  • Washing dirty clothes and towels in hot water. Use bleach if possible
  • Remember that you can shake hands with an infected person and get infected. 
  • Do not allow children to play in the flood water
  • Wash children’s hands before meals
  • Disinfect toys before letting children play with them
  • Use bleach or other disinfectants on hard surfaces
  • Keep your hands washed

Cuts and rashes can become infected. Protect yourself and others in Beckley:

  • Avoid flood waters if you have an open rash or a cut
  • Clean cuts or rashes. Cover them with a waterproof bandage
  • Clean cuts with soap and clean water
  • If a cut becomes red, swollen, or is oozing, get medical attention

***

Links:

https://www.cdc.gov/healthywater/emergency/extreme-weather/floods-standingwater.html

SERVPRO of Beckley is Independently Owned and Operated.

Kitchen flooring damaged in Beckley WV

12/1/2018 (Permalink)

This is wood flooring that was destroyed by a dishwasher that malfunctioned.

Ask any family member what their favorite appliance is in the kitchen and the majority will say the “dishwasher”.

Why? It is so much easier to load dirty dishes and push a start button than it is to stand over a sink washing, rinsing, and drying. The dishwasher does all three steps and you can take a relaxing break while it does all work.

But it can also become your enemy by causing costly residential flooding. In certain circumstances you may be able to prevent damage by checking the two water lines that are connected to your dishwasher twice a year. The hoses can deteriorate over time and leak or blow out in the middle of the cleaning cycle disbursing gallons of water.

It is highly recommended that you operate your dishwasher when you are at home. Do not turn it on and walk out the door to work or run errands. If you are home and see the leak you can quickly shut off the appliance or the main water source and soak up as much water as possible to avoid further damage.

Tip for Labor Day Weekend -Protect your home and contents

8/20/2018 (Permalink)

A dumpster and lawn full of personal belongings destroyed after thousands of gallons of water ran through a residence while the family vacationed.

Summer Season is almost over and the upcoming Labor Day weekend is the reminder that Fall Season is near. A lot of families want to relish in that last summer “long” weekend so trips are planned to be near water.

It may be at the beach, lake, or river but they want this weekend to be filled with water sports like boating, kayaking, floating, or fishing. What they don’t want is to return home late Monday evening to a water filled residence.

Plumbing leaks happen and the common causes are from:

            Toilets, showers, tubs, and sinks.

            Ice makers, dishwashers

            Washing machines, water heaters

You don’t have to go to each of these and shut them off, instead go to your main water shut-off valve.  Water leaks can be very damaging and costly especially if you are away from home for days before the leak is discovered. By turning off the main water line you can prevent thousands of gallons of water from flowing through your residence.

A water leak in your home may be from the refrigerator

7/2/2018 (Permalink)

This small plastic water line caused a very costly water damage claim.

If you find water on your floor in the kitchen and cannot find a leak at the sink or dishwasher the next place to check is the refrigerator.  More than likely the water-line connections to the ice maker is the source.

The water-line can come loose, the seals can age and crack, or the plastic hoses can tear or get kinked. Depending on the circumstances you may have to simply tighten the connections. If you continue to see water dripping down the line to the floor both the water line and connectors may have to be replaced.

Other places on your refrigerator to check is a blocked defrost drain, a poor connection between the water filter and the water supply, or the drain pan may have cracks or damage.

A surprising amount of water can flow through little pipes

6/26/2018 (Permalink)

This little pipe caused BIG problems

In February 2016 I did a blog titled “Little Thing – BIG Problem” about the importance of keeping water pipes warm.  I never imagined that almost exactly two years later our crew would be working on a major water damage that involved this very little water pipe.

The homeowner told me her parents had suffered a water loss caused by a water line break and she didn’t want to go through what they had. So she was doing everything she knew to do to keep her water pipes from freezing inside the home during this unusually cold winter. 

She forgot about the water pipes in an empty apartment above her detached garage until she headed to work on a Monday morning.  She found her vehicles covered with debris from the collapsed garage ceiling and several inches of water covering the floor.

While you are away bad things can happen

4/16/2018 (Permalink)

A small break in a water line can cause thousands of gallons of water to escape into your home if the water flow goes undetected.

It is becoming more and more common that our retired West Virginians are seeking warmer weather for the winter months. They love their Wild and Wonderful state in the Spring, Summer, and Fall but in the Winter they retreat to a balmier climate.

The relative, friend, or neighbor that is checking on the home while they are away often walk in to find water everywhere inside.  Not all accidents can be eliminated but some can be prevented if a few steps are taken before our retirees pull out of the driveway headed south.

Click the link below to read Travelers Insurance article “Snowbirds: Winterize Your Home While You're Away” for some great tips to protect your home and belongings.

www.travelers.com/resources/home/safety/snowbirds-winterize-your-vacant-home

Fix a Leak Week

3/14/2018 (Permalink)

Entire walls and floors had to be removed due to a water leak from the level above that went undetected for a long period of time.

The Environmental Protection Agency (EPA) is celebrating the week of March 19-25 of 2018 as a week to look for water leaks in your home. Their goal is to provide “tips for the most common water-wasting areas within the home and how to save water and money”.

Go to the link to learn more about “Fix a Leak Week”

https://www.epa.gov/watersense/fix-leak-week

SERVPRO of Beckley wants to set an additional goal. Undiscovered leaks and moisture build–up can lead to very costly repairs and/or replacement to your home and personal belongings.

Contact us if you are concerned that your water leak has caused damage to the floors, walls, ceilings or worse problems. You may cause further damage by attempting to clean up the water yourself.

We have equipment that can detect even the smallest amounts of moisture in a home. Our trained Professionals can provide water extraction and drying services to help return the property to preloss condition.

WATER HEATERS CAUSE MAJOR PROPERTY DAMAGE

3/16/2017 (Permalink)

Don't let an appliance disrupt your normal everyday life.

HOT WATER HEATER – How did we survive before its invention? It’s a must have to make life easier.


Unfortunately, the water from a faulty water heater can cause major damage to our homes and businesses. We recommend that you regularly check your water heater and its pipes, including the area behind and beneath it.


Some things to look for? Indications of leaks, corrosion, and even signs of mold. If you see anything that looks out of the normal – shut-off the cold water line coming into the heater or shut-off the main water line. Contact a plumber or appliance specialist immediately.


Replacing or repairing this appliance may be an expense you were not anticipating but the investment can save not only money, it can save you the anxiety of dealing with this type of loss.


 

Winter Tip

12/5/2016 (Permalink)

An Ice dam, even though it is OUTSIDE the home, can cause damage to your roof and water damage to the INSIDE of the home.

As the snow and/or ice on your roof starts to melt DOWN the roof, it may meet the larger clumps of ice in the gutter system or roof edge and have nowhere else to go but UP. This causes the water to seep beneath the shingles then drain into your attic and continue on to your ceiling, walls, flooring, insulation and other areas.

What causes Ice Dams? It is the result of heat escaping into the attic or roof space but not to the roof edge. You need your living space to be warm but the roof needs to be cold. The following are some measures to take to help keep the roof cold:

  • Insulate above the living space to prevent heat escaping through the ceiling
  • The space between the insulation and the roof sheathing needs vented so any escaped heat will flow to the outside - not to the roof.
  • Seal where warm air leaks from the living space

In addition, our Production Manager emphasizes keeping gutter systems clear of leaves and other debris. He has witnesses many homes damaged due to Ice Dams as we live in an area that sees a lot of snow storms, ice storms, and frigid temperatures. 

Ceiling Disaster

2/3/2016 (Permalink)

This intense damaged was caused by a little broken water pipe.

WV Winter 2015 - blocked highways and subzero temperatures causes damage from ceiling to floor:

  • Accidents do happen and at this building in Beaver WV it was caused due to a strong winter storm that prevented the owners from keeping the temperature warm enough to prevent the pipes from freezing.
  • The owner had recently remodeled the entire facility for his new tenant and initially thought the building was a total loss. He was elated when he found out it could be repaired.
  • SERVPRO of Beckley was there to clean up, dry, and performed demolition.
  • The construction crew that had remodeled was brought back after we finished to get the place back to "LIKE IT NEVER EVEN HAPPENED"
  • Within a few short weeks the owner could contact his tenants to move back in.

Little Thing - BIG problem

2/3/2016 (Permalink)

Small things can create big problems

In West Virginia we are often confronted with very cold temperatures. Remember to protect your water pipes from freezing. This broken water pipe appears to be such a little thing.

If this "Little Thing" is located in the ceiling, it can freeze and burst causing damage to not only the ceiling but the walls, floors, and furnishings.  

From the Rooftop to the Basement or Crawl Space it could cost you thousands of dollars to clean up the damage. Then thousands more replacing furniture and clothing. You may have to move out of your home while repairs are being completed. Do you and your family have a free place to live on a temporary basis? Living out of a hotel is fun for a few days but for weeks?

Keep those pipes warm!